If you are unhappy about any aspect of the service you receive or about the bill, in the first instance please would you contact Rhodri Thomas (rthomas@stsolicitors.co.uk) or Catrin Morgan (cmorgan@stsolicitors.co.uk) on 01656 645439 or by post to 8 Court Road, Bridgend CF31 1BN.
We have a written procedure that sets out how we handle complaints which is set out in our initial client care letter. It is also available at our offices or can be sent to you by e-mail or post.